Frustrating! Grocery store no longer accepting printed coupons

[Frugal Freebies]

I am in Canada, so this may not affect the rest of you yet - but I imagine eventually all the stores will feel the same? My local store, Loblaws, says no more printed coupons. This is unfair- I went to a manufacturer's site, did their survey, and received a legitimate coupon for a free product, in thanks. That I cannot use.

This leaves a bad taste in the consumer's mouth - and who gets the grief? The local stores, the checkout people. Customers come in wanting to use their coupons and are denied. I am going to write to the company that I got the coupon from, but there are so many companies trying to save money & shipping costs by having customers print their own coupons - but if they can't use them, it's a waste of time.And bad business...

Anyone else get denied their printed coupons?

[skyesmom]

We have been through this in the US already and most stores will not accept printables for free items because of the fraud issues that have occured. The best suggestion based on issues I have had is to email the company and explain the situation. Most of the time they will send you an original coupon to keep you a happy customer. Let us know what happens!

[shopaholic]

Yeah, it's definitely in the U.S. too. I agree with Skyesmom...contact the company and explain to them. Nine outta ten times they'll do something for the grief it's caused you. Good luck!

[Frugal Freebies]

Thanks I did contact the company, and they said they would send out some real coupons to make up for the printed ones that got refused. So it was worth writing!

[skyesmom]

Glad to hear it!